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 Founded in 1982, Phoenix
Properties, LLC (“Phoenix”) is a full
service real estate management and investment firm
serving the residential apartment and commercial
office and retail market in the greater Southwest
Michigan area. In addition, Phoenix owns and operates
five (5) commercial office & retail properties
in the Scottsdale, Arizona area.
Phoenix offers a combination of active property
management services, including day-to-day management,
leasing, accounts receivable and payable management,
and tenant repairs, including the maintenance and
administration of 30 properties in its portfolio.
Phoenix Properties was originally founded as a “captive” service
firm that provided day- to-day management and leasing
services for five (5) properties owned by a related
entity. Once Phoenix developed the infrastructure
to manage its “captive” business, it
slowly began expanding the range of its target market
seeking to offer professional real estate services
to third party corporate and individual investors
who own apartment complexes, office buildings and
retail shopping centers.
The firm has worked diligently at growing its
third party business base. During the 1990’s,
the Company hired additional qualified management
staff, and brought in additional partners, which
resulted in the development of many new business
contacts within the Southwest Michigan area. Phoenix
has successfully doubled its base of management
and leasing income and is well positioned for continued
growth in its third party professional real estate
management services. Currently, Phoenix owns all
(or a majority interest in), fifteen of the thirty
properties in its management portfolio, which has
a combined total value of approximately $200 million.
Having successfully managed
more than 3,000 apartment units over 20 years,
we have developed standards
of performance with proven results. These standards
ensure the continuity and desirability of our
communities. We invest in ongoing training,
including our use
of “The Leasing Workshop” division of
CLASS. In addition, managers and maintenance
personnel must complete tough certification
requirements. Properties are further supported by
supervision
and monitoring to maintain high occupancy rates
and returns.
The housing needs of college students present
both a unique and gratifying challenge. Location
is critical. An attractive, well maintained environment
is equally important. Both parent and students wand
a place that offers convenience, comfort and security.
Phoenix Properties has gained attention for its
thorough approach to developing and managing a number
of new collegiate housing projects. Our success
in this highly competitive sector didn’t come
merely by chance. We combined the most sought-after
amenities with responsiveness to residents’ needs
and target marketing to enhance occupancy levels.
Experience, well-trained on-site managers and support
staff are an integral pert of the equation.
Phoenix Properties brings to the assisted segment
customer-service techniques generally reserved for
the conventional housing market. In doing so, we
elevate the quality of management and most importantly,
the quality of living for residents, over what is
typically associated with assisted housing. Our
experience with government requirements helps us
operate these properties efficiently and our accounting
procedures provide a complete operational outlook.
In addition to matching the right tenant with
the right space, effective office and retail facility
management requires a consistently high standard
of maintenance and accountability. Our background
as both owner and tenant gives us the ability to
see issues and opportunities from a broad perspective.
For owners, we offer marketing services and recommendations
to increase return on investment. For tenants, we
provide a local contact for a host of services including
build-to-suit renovations, flexible lease terms,
and quick-response to needs as they arise. Phoenix
Properties has managed or leased over 1 million
square feet of office, retail and industrial space
in southwest Michigan by putting the needs of our
customers first. It is a philosophy that has served
us well.
Phoenix Properties uses Yardi Systems Software,
a fully-integrated property management accounting
system to provide comprehensive, accurate and timely
information about occupancy, collections and expenses
for each of the properties we manage. This gives
owners a detailed report of their property’s
performance. Beyond providing this information,
we will help you analyze and identify areas for
greater cost-efficiency and improved profitability
wherever possible.
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